PRIVACY POLICY
The Privacy Policy of HBMRH ASSESSORIA E CONSULTORIA EM GESTAO EMPRESARIAL EIRELI - CNPJ: 05.005.320./0001-58 Company with common control in Brazil (" ONLINENSINA - STARTUP ") was created to show our commitment to always treat your personal data with security, privacy and transparency. This Privacy Policy describes the personal data we collect as it is used, stored and shared and your rights in relation to that data. We recommend careful reading.
Introduction
When you hire the services of OnlinEnsina , you provide us with your personal data so that we can enable the hiring of our products and services and also to deliver you the best experience possible. At OnlinEnsina , privacy, security and transparency are fundamental values and we will always adopt the best practices to guarantee the confidentiality and integrity of your personal data.
Therefore, we have developed this Privacy Policy to explain, in a clear, simple and objective way, our practices, how your personal data is treated and why we ask for them.
By accepting the terms of this Privacy Policy, you are aware that the controller of your personal data, that is, the company responsible for making decisions about the treatment of your personal data will be HBMRH ASSESSORIA E CONSULTORIA EM GESTAO EMPRESARIAL EIRELI, registered with CNPJ under nº 05.005.320 / 0001-58, headquartered in the City of São Paulo, State of São Paulo, at Av. Clavásio Alves da Silva, nº 656, Limão, CEP 002722-030.
We are a family owned and operated business.
After reading this Privacy Policy, if you have questions, complaints, want to exercise your rights related to your personal data or communicate with OnlinEnsina on this subject, you can contact us through our service channel or contact our CEO by e-mail contato@onlinensina.com.br .
We are a family owned and operated business.
We are a family owned and operated business.
1.Application
Each time you read a capitalized term in this Policy, it means that it is a term with a specifically defined meaning.
Whenever there is mention of the terms " OnlinEnsina ", "we" or "our", we are referring to OnlinEnsina ; likewise, whenever there is mention of the terms "you", "yours", "yours", we are referring to You.
This Privacy Policy is applicable to all OnlinEnsina customers.
We collect your personal data whenever you:
Use the OnlinEnsina App for smartphones;
Hiring or using any of our products or services whether making purchases with your credit card, debit card, bank slip or bank deposit in our HBMRH account;
Browse the OnlinEnsina website - https://www.onlinensina.com.br/ ;
Browse OnlinEnsina's blog - https://www.onlinensina.com.br/blog ;
Subscribe to the OnlinEnsina newsletter - https://www.onlinensina.com.br/ ;
Contact us through our service channel;
Participate in surveys or promotions carried out by OnlinEnsina .
This Privacy Policy applies specifically to:
OnlinEnsina customers: natural persons who effectively hire, use or access one or more OnlinEnsina services or products (either for yourself or for your legal entity);
OnlinEnsina's Prospects: natural persons prospected by OnlinEnsina or who have already requested to hire one of the services or products.
This Privacy Policy is also applicable to other forms of collection of personal data by OnlinEnsina , which allow the provision or improvement of our services. For example, we may collect information through partners or relating to our technologies. All forms of collection and uses of your personal data are described in this Privacy Policy.
The practices described in this Privacy Policy only apply to the treatment of your personal data in Brazil and are subject to applicable local laws, with emphasis on Law No. 13.709 / 2018 (General Law on Protection of Personal Data, or "LGPD") a from its entry into force.
2.What personal data is collected by OnlinEnsina
When ordering, contracting or using OnlinEnsina's products or services, you provide us, and we collect some personal data related to you. From the moment you interact with OnlinEnsina , we collect your personal data. In some cases, you directly provide your personal data to OnlinEnsina , but we may also collect your data automatically.
In addition, we also receive some personal data sent by partners that we hire for specific purposes (such as to strengthen our control against fraud), so that we can comply with legal obligations or with applicable regulations and others that will be detailed below.
We are a family owned and operated business.
By accepting the terms of this Privacy Policy, you expressly agree to provide only true, current and accurate personal data and not to change your identity or personal data in any way when accessing and using our products or services. You will be solely responsible for the false, outdated or inaccurate information that you directly provide OnlinEnsina .
These are your personal data processed by OnlinEnsina , divided into categories :
Registration data, such as: name, identification documents, CPF, nationality, address, date of birth, affiliation, gender, among others;
Contact details, such as phone and email;
Company you work for;
Profession;
Personal data we collect from third parties;
IP address of the fixed or mobile device used to access OnlinEnsina services or products;
Interactions performed and usage profile of OnlinEnsina websites, blogs and applications;
Technical data, such as URL, network connection, provider, and device information;
Cookies;
Attributes of the device, such as ID, operating system, browser and model;
Personal data originating from the use of our products and services;
Contracting data for our products and services, such as credit card, debit card, bank slip or bank deposit in our HBMRH account;
Date of invitation to become an OnlinEnsina Customer;
Customer service history.
We may collect information about you that is publicly available or that has been made public by you :
Information about mentions or interactions with OnlinEnsina a;
Testimonials related to OnlinEnsina ; posted on profiles and pages on social networks, along with your name and image (including profile photos).
3. How OnlinEnsina uses your personal data
OnlinEnsina ; uses your personal data in order to provide a high quality service and offer you the best products.
We detail below the purposes for which we use your personal data :
Provision of services and offer of contracted products;
Identification, authentication and verification of requirements for contracting the services and products of OnlinEnsina ;
Authentication of financial transactions;
Answering requests and doubts;
Contact by phone, e-mail, SMS, WhatsApp, or other means of communication, including sending notifications or using the OnlinEnsina services;
Improvement of the services provided by OnlinEnsina , including the crossing of information on products contracted by individuals and by legal entities to offer new products and services;
Marketing, prospecting, market research, opinion and promotion of our products and services, or of our partners, including viable offers and sending information about products, services, news, features, content, news and other relevant events for maintaining the relationship with you;
Prevention and resolution of technical or security problems;
Investigations and preventive measures to combat illicit acts, fraud, financial crimes and guarantee the safety of OnlinEnsina's clients;
Regular exercise of OnlinEnsina's rights, including presenting documents in judicial and administrative proceedings, if necessary;
Collaboration or compliance with a court order, competent authority or supervisory body;
Compliance with legal or regulatory obligation;
Purposes: Provision of services, offering contracted products and improving use and experience with the OnlinEnsina application and website :
We are a family owned and operated business.
Operationalization of new products and services;
Recommendation of new services, products or features of the application, including services of partners that may interest you;
Advertising display either on our website, social networks or on third party websites;
Generation of statistics, studies, research and surveys relevant to activities and behavior in the use of products or services;
and development of new products and services to be offered by OnlinEnsina ; and generating knowledge for innovation or new product development;
Tests to improve OnlinEnsina models and services and products;
Sending WOW (a gift, a letter or a gift that can be sent when there is a connection between the customer and OnlinEnsina's service;
Disclosure of products and services provided by OnlinEnsina ; on social networks, websites, applications or institutional and advertising materials.
4. Sharing of personal data
OnlinEnsina ; you can share your data if you request it. The sharing of your data can also be done with third party partners and with authorities and regulatory bodies for different purposes, when necessary. Whenever done, data sharing will be carried out within the limits and purposes of our business and in accordance with what the applicable legislation authorizes.
Below we have prepared a summary divided by categories with the types of suppliers with whom we normally share your personal data:
Sharing purposes :
Provision of services and offering the contracted products to the client;
Operationalization and offer of new services and products;
Marketing, prospecting, market research, opinion and promotion of our products and services;
Prevention and resolution of technical or security problems;
Business partners, service providers and other third parties;
Such as: providers of information technology, customer service, communication, statistical services, research, marketing, financial services and means of payment services;
Improvement of our services, website and application and operationalization of new products or services;
Assistance in providing the services we deliver to you;
Contact by phone, email, SMS, WhatsApp, push notification or other means of communication;
Checking your identity and eligibility to hire the services of OnlinEnsina , and periodic reassessments, enabling the eventual proactive invitation to prospects;
Ensure transparency in our relationship with you;
Sending of non-mandatory notifications by e-mails, push, WhatsApp and SMS;
In addition, when using our application or browsing our websites, you may be redirected to third party websites or applications. After you are redirected to a third party website or application, privacy practices will be governed by those third parties' privacy policies and terms of use. We cannot control or be responsible for the privacy practices and content of third parties. Read the applicable privacy policies carefully to understand how they collect and process your data.
5. Retention and deletion of your personal data
As long as you are a Customer or Prospectus of OnlinEnsina , while using our products and services and for the entire period that OnlinEnsina ; store your personal data, it will be kept in a safe and controlled environment.
When applicable, and even after the cancellation of the registration with OnlinEnsina the services or products, we may store your personal data for an additional period of time for audit purposes, compliance with legal or regulatory obligations, for the regular exercise of rights of OnlinEnsina or also for the period required according to the legal basis that justifies the data retention. For example, we may store your data to comply with obligations imposed by the Legislation in force and also to preserve our rights in lawsuits.
6. Your rights as a holder of personal data
As of the entry into force of the LGPD, you, as the holder of personal data, can exercise your rights vis-à-vis the controllers of your personal data.
We provide the mechanisms detailed below so that you understand clearly and transparently how to exercise your rights and our team will be ready to meet any requests.
We list below what these rights are :
Confirmation of the existence of personal data processing :
The fact that you are an OnlinEnsina Customer already means that we process your personal data, even if this treatment is, among others, the storage of personal data in a safe and controlled environment. You can ask OnlinEnsina to confirm that your personal data is processed ;
We are a family owned and operated business.
Access to personal data:
You can request that OnlinEnsina inform and provide the personal data that it has in relation to you;
· Correction of incomplete, inaccurate or outdated personal data;
If you find that your personal data is incomplete, inaccurate or out of date, you can ask OnlinEnsina to correct or supplement it. For this, if it is not possible to make the change by the OnlinEnsina application itself, you will need to send a document that proves the correct and current form of the personal data;
Anonymizing, blocking or deleting unnecessary, excessive or treated data in non-compliance with the LGPD:
If any personal data is treated unnecessarily, in excess for the purpose for which it is intended or in non-compliance with the LGPD, you can request that OnlinEnsina anonymize, block or eliminate this data, provided that the excess, the lack is effectively verified necessity or non-compliance with the law;
Elimination of personal data processed with consent:
If you have given consent for the processing of your personal data for specific purposes (and not necessary for the provision of our services or delivery of our products), you can request the elimination of that personal data;
Information on the companies with which OnlinEnsina shared it or from which it received its personal data:
You can ask OnlinEnsina to inform which third parties you shared with or who received your personal data from;
Information about the possibility of not giving consent and about the consequences of the refusal:
If your consent is required to access or use a particular product or service, you can ask OnlinEnsina to clarify whether it is possible to provide that product or provide this service without your consent for the processing of your personal data, or what are the consequences of not provide consent for this case;
Revocation of consent :
If you have given your consent for the processing of your personal data, you can request the revocation of this authorization. The revocation of consent may result in the inability to use some features of the application, or even in the termination of the services provided, but it does not prevent the use of anonymized data; and data whose treatment is based on another legal hypothesis foreseen in the LGPD;
Automated decisions:
You can request a review of decisions made solely on the basis of automated processing of personal data that affects your interests and the indication of the criteria used for those decisions. For reasons of business secrecy, protection of confidential information and preservation of competition, OnlinEnsina does not inform how these automated systems work. It is important to highlight that OnlinEnsina does not guarantee a result different from the first decision, but we can guarantee that our technological models are consistent and guided by legal and ethical principles;
If you wish to exercise any of these rights, contact us through the "member" channel on the app or directly with our CEO by email contato@onlinensina.com.br. In order to enforce your rights, we may request proof of your identity as a security and fraud prevention measure;
You will be able to exercise the rights described in this chapter 6 from the date the LGPD comes into force.
7. Activity log
We are a family owned and operated business.
We can record the activities you perform when using our application, website or blogs, creating, when possible and applicable, logs (records of activities performed on the websites and applications and services) that will contain: the IP address, access and actions performed by you on available service, date and time of each action performed and information about the device used, such as the version of the operating system, browser and geolocation.
We may also use certain technologies, either proprietary or third-party, to monitor activities performed while you access our websites and blogs, such as :
Cookies: are internet files that temporarily store what you are visiting on the network. OnlinEnsina has cookies on its website and blogs and also receives information from partners regarding cookies placed on its respective website. Cookies can be used for a variety of purposes, including remembering you and your preferences, persisting information related to your activities on the website visited, or collecting information that can be used to deliver content in a personalized way. Our site may also use objects stored locally to provide certain content, such as video on demand, video clips or animation.
We have third party cookies enabled on our website. Privacy practices will be governed by the privacy policies and terms of use of these third parties, so that we cannot control or be responsible for the privacy practices and content of third parties. That is why we emphasize that you can, at any time, block the use of cookies by activating a setting in your internet browser and your ability to limit cookies will be subject to your browser settings and limitations. You can also delete existing cookies using the same settings as your internet browser. If you choose to disable cookies, you can continue browsing websites and blogs, but parts of the pages may stop working.
We are a family owned and operated business.
Web beacon: Web beacon is a technique that allows you to map who is visiting a given web page, identifying their behavior with different sites or web servers;
Analytics tools: These tools can collect information such as how you visit a website, including which pages and when you visit those pages, as well as other websites that have been visited before, among others;
All technologies used by us will always respect the terms of this Privacy Policy.
We are a family owned and operated business.
8. Security measures
OnlinEnsina uses several types of security measures to guarantee the integrity of your personal data, such as information security standards practiced by the industry when collecting and storing personal data.
Personal data can also be stored by means of cloud computing technology and other technologies that emerge in the future, always aiming to improve and improve our services and security.
We treat the security of your personal data with the utmost care, using standards and best practices adopted in the market. Through the Company Site Wix.com, a robust team, highly qualified and responsible for ensuring that OnlinEnsina adopts the best security practices, among them :
Multiple authentication factor for accessing information;
Security as a code, in order to enable automation and quick and efficient responses to security events in the technological environment;
Encryption for data at rest, in transit and in use, to ensure the integrity of the information;
Continuous monitoring of the environment;
Analysis and continuous testing of information security in our systems, carried out by internal teams
We also recommend that you never share your password with anyone, it is personal and non-transferable, and always take care when posting your personal data on social networks or any other public environment.
9. Consent
Throughout this Privacy Policy, we inform that some personal data will only be collected by OnlinEnsina with your consent. Likewise, these personal data can only be processed with authorization and for the purposes described. This information is mainly in chapters 2 and 3 of the Policy.
By reading this Privacy Policy and clicking, at the end, on "I have read, I am aware of the conditions for the treatment of my personal data and provide my consent, when applicable, as described in this Privacy Policy.", You consent to the treatment of personal data in the forms indicated here.
It is worth remembering that the processing of your personal data is a necessary condition for us to provide our services and deliver our products to you. If you have any questions about any of the terms explained here, we are available on our service channels to help you.
10. Changes to this Privacy Policy
We are a family owned and operated business.
OnlinEnsina may change this Privacy Policy at any time. Whenever any relevant condition of this Privacy Policy is changed, these changes will be valid, effective and binding after the new version is posted on our website or sent to you by email.
We always care for transparency: every time a relevant change is made, we will send you a notice indicating the new version in effect.
By continuing to use our products and services after a change to the Privacy Policy, you are agreeing to the new conditions - but you can always express your disagreement through our customer service channels, if applicable.
In the event that changes to this Privacy Policy result in changes in the processing of personal data that depend on your consent (see item 9 above), we will ask for your consent to the new terms of the Privacy Policy in relation to the treatment data and purposes indicated.
11. Contact Us
According to Law No. 13,709 / 2018, OnlinEnsina is considered the “Controller” of your personal data. If after reading this Privacy Policy you still have any questions, or for any reason need to communicate with us for matters involving your personal data, you can contact us through the channels below:
"Member" section of the OnlinEnsina App following these steps:
Open the OnlinEnsina app - on the first page, bottom of the screen, click on the email and send us the privacy request or you can chat with us too.
CEO: e-mail: contaqto@onlinensina.com.br
We are always on hand to answer your questions and put you in control of your personal data.